Published 27 Sep 2018
Author: Jesicca Yousif
Our client, Ms N of Koonawarra was employed in the capacity of a Manager with Coles Supermarkets when she first developed symptoms of abdominal pain and nausea in 2012. She continued working in her role despite increasing pain and discomfort. By April 2014 her symptoms had become progressively worse and she required hospitalization.
Ms N was diagnosed with severe necrotizing pancreatitis on 7 May 2014. By this stage, she had begun to experience chronic abdominal pain, in addition to anxiety and depression. She was unable to sustain employment and faced an uncertain future.
Following an initial consultation in which Ms N’s circumstances were reviewed, our team of expert solicitors at Gerard Malouf and Partners identified that Ms N had TPD insurance with a sum insured value of $101,000.00.
Our investigations revealed that Ms N:
The claim was lodged, assessed and successfully approved for the full insured benefit in less then two months to the great relief of our client.
Our expert Solicitors took the hassle out of interpreting Policy documents, dealing with third parties and gathering evidence necessary to lodge a claim. We provided regular updates to Ms N and made ourselves available to address any of her questions or concerns, understanding that this process can be daunting.
Our investigations also revealed that Ms N had Cover and was eligible to be assessed for TPD Benefits under a second Policy with a different Fund. Our team are undertaking every effort to ensure the smooth and seamless approval of the second claim.
Each Superfund defines ‘TPD’ differently. While lodging a TPD claim may appear to be a straight forward process, it is often more technical then revealed at first glance.
At Gerard Malouf & Partners our lawyers are experienced in handling insurance claims for TPD and income protection. If you intend to make a claim or believe you have a claim, please do not hesitate to contact our lawyers on 1800 004 878 for a free consultation.